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For anything from studio details to bookings and memberships, explore our FAQs below or get in touch with the team.
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Frequently Asked Questions

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How does the membership actually work?

Membership gives you monthly credits that can be used across our studios, equipment hire, or production support. Plans start from 4 hours per month and scale depending on how much time you need. All memberships are billed monthly in advance and credits are added to your account each month.

When choosing a membership, most people simply estimate how many hours they'll need each month and which studio they'll use most, and pick a plan that covers that amount of credits.

How do credits work?

Credits are our membership currency; they can be used for booking our studios, equipment or help from our in-house team. You’re not locked into one space, credits can be used flexibly across all of our studios. Many members also use credits for camera operators, lighting help, or editing support.

If you want to add additional services before or after your booking and don't have enough credits, you can either increase your plan or simply pay the difference by credit or debit card.

Do I have to use the same studio every time?

No; your membership gives you flexible credits rather than fixed studio time. You can use them across any of our studios depending on availability and how many credits you have. Higher-spec studios simply use more credits per hour.

What’s the minimum membership?

Memberships start from £360 + VAT per month. You can increase your credits at any time if you need more hours. Most members grow their plan as their content output increases.

Do I need to commit, or can I cancel anytime?

We offer monthly, 6-month, and 12-month memberships. Monthly plans can be cancelled with 30 days' notice, while fixed-term plans run for the agreed period. Longer commitments offer better value for regular users.

Can I change my hours if my schedule changes?

Yes; you can upgrade or adjust your hours as your needs change. We keep memberships flexible so you’re not locked into the wrong plan. Changes usually take effect from the next billing cycle.

When do I pay for my membership?

You pay on the same date each month, starting from the day you join, and credits are added to your account once payment is received. Bookings are confirmed using these credits, which keeps scheduling fair for all members. As a membership-only facility, studio time must be paid for before the session takes place.

How far in advance can I book sessions?

You can book up to 3 months in advance. Bookings are secured once your monthly payment has been made and credits are available in your account. Many members schedule multiple sessions in advance to lock in their preferred times. If you need to secure a date beyond 3 months, please contact our team.

Can I bring my own equipment, crew, or clients?

Yes; you’re welcome to bring your own cameras, lighting, crew, or guests to your sessions. Each studio has a maximum capacity, so please check the studio details before booking. If you plan to bring in larger equipment or need to load items in, let us know in advance and refer to the floor plans to make sure the setup is suitable.

Can your team help with filming and editing?

Yes; our team can help with camera operation, lighting, audio, and general production support. We also offer pre-production and creative direction ahead of filming, as well as editing and post-production if you need help finishing your content. These services can be booked using credits in advance, or added after your session.

Can non-members book the studios?

The studios run primarily on a membership basis so regular creators and brands always have access. In some cases we do allow one-off bookings, events, or special hires depending on availability. The best way to discuss this is to book a tour and speak to the team.

Can the studio be hired for events or private shoots?

Yes; the space can be hired for events, brand launches, workshops, and private productions. We have multiple studios, a lounge area, hair & makeup room, and production facilities that can be used together. If you’re planning something larger, get in touch and we can tailor the hire to suit.

How does the roller stand filming setup work?

We provide a mobile roller stand designed for social media and self-shooting. It includes a phone mount, a bi-colour LED light with adjustable brightness and colour temperature, and a screen you can connect to via USB-C or AirPlay so you can see yourself while filming. The stand is height-adjustable and easy to move, making it ideal for filming content on your own.

Can I stand on the steps next to the archway?

Yes, the steps are designed for posing and can safely be stood on, making them ideal for fashion, lifestyle, and beauty shoots.

We just ask that you use the set carefully, and do not run or jump on them.

What is the cyclorama?

The cyclorama, or infinity curve, is designed for full-body photography and video, eliminating shadows and giving a seamless transition from floor to wall.

To keep the surface clean and smooth, please do not step on the curved section of the wall and use the flat floor area only.

Can I use my phone to film content?

Absolutely! Studio 1 is designed with content creators in mind and works perfectly for phone and social media filming. With the roller stand lighting setup and multiple built-in backdrops, you can create professional-looking content without needing to bring your own equipment.

Can I bring my own lighting or equipment?

Yes, you're welcome to bring your own lights, cameras, and accessories. The studio has plenty of space and power available, whether you're shooting photography, video, or social content.

Can I rent additional equipment for my shoot?

Yes! We offer professional photography and video equipment, inlcuding cameras, lenses, lighting, and even tethered shooting setups.

Is there a space for hair & makeup?

Yes, we have a dedicated hair and makeup room with three professional stations. You're welcome to use the space yourself or bring your own hair and makeup artist.

If you need one or more stations, please let us know in advance when you book so we can reserve them for the duration of your booking.

Is there somewhere I can get changed?

Yes, studio 1 includes a small private changing ares with a curtain and mirror, so you can comfortably change outfits during your session. A mobile clothes rail is also available for hanging outfits, making it easy to steam and organise looks for fashion, beauty, or content shoots.

How does recording in the studio work?

The studio is designed to be incredibly simple to use. Once everyone is seated and ready, you can start the entire recording process with a single button press.

That one action triggers the cameras, microphones and recording system simultaneously, so you can focus on the conversation rather than the technology.

The studio is primarily self-service, but everything is pre-configured so you can walk in and start recording within minutes.

Can someone help us during the recording?

Yes. While the studio is designed to be easy to operate yourself, studio operators can be booked to support your session.

They can assist with:

  • Camera framing
  • Guest setup
  • Monitoring audio and video
  • Ensuring everything runs smoothly

Many clients choose this option for extra peace of mind, especially when recording important episodes or brand content.

What equipment is included in the studio?

The studio is equipped with professional podcast and video production equipment including:

  • 3 × Blackmagic Studio 6K Pro cameras
  • Recording in 4K (2160p) H.265 at 30fps
  • Optional live-cut program feed via our Blackmagic ATEM switcher
  • Shure SM7B broadcast microphones
  • Professional lighting and acoustically treated room

The set is designed for up to four hosts or guests, making it ideal for interviews, conversations and panel podcasts.

Do you offer podcast editing?

Yes! We offer professional editing as an additional service.

This can include:

  • Full podcast episode edits
  • Multi-camera video editing
  • Audio clean-up and balancing
  • Social media clips and highlights

Many creators record with us and then let our team turn the session into a finished episode ready to publish.

How many people can record at once?

The studio is designed for up to four people recording at the same time, making it perfect for interviews, host-guest conversations or panel-style podcasts.

Do I need podcasting experience to use the studio?

Not at all. The studio was specifically designed so anyone can walk in and record a professional podcast, even if it’s your first time.

The recording system is simple, everything is pre-configured, and support can be booked if you'd like assistance during the session.

What happens after the recording?

After your session you'll receive all of your recorded files in a download link, including the individual camera recordings and program feed if used.

From there you can edit the episode yourself, or use our post-production services if you'd like us to handle the editing.

Can brands or businesses record podcasts here?

Absolutely. Many of our clients are brands, founders, marketing teams and agencies recording podcasts, interviews or thought-leadership content.

The studio provides a professional environment ideal for high-quality brand content.

Do I need to bring any equipment?

No, everything needed to record a professional podcast is included.

If you’d like to take the footage away immediately, we recommend bringing a fast external SSD for downloading your files.

As a guide, a 1-hour podcast typically generates around 120–180GB of footage (three camera ISOs plus the program feed in 4K H.265).

Can we record multiple episodes in one session?

Yes! Many creators choose to record multiple episodes in a single booking.

This is a great way to stay consistent with your content while making the most of your studio time. Once you're set up, you can record back-to-back episodes with minimal interruption.

If you're planning to batch record, we recommend allowing short breaks between episodes so guests can reset and your team can review the footage if needed.

What can be shown on the LED wall?

The LED volume can display a range of content depending on the production.

This can include:

  • Static background images
  • Video playback
  • Animated environments
  • 3D virtual scenes

This gives you flexibility to create anything from simple branded backdrops to more immersive virtual-production setups.

Can I bring my own equipment?

Yes! You’re welcome to bring your own cameras, lighting, grip or any other equipment you need to create.

Studio 3 is designed to support production teams who already have their own workflow, while still giving you access to the core infrastructure in the space. Whether you're producing your own shoot or you need support from our in-house creatives and equipment, we have you covered.

Can I rent additional equipment?

Yes! We have additional equipment available on request to rent, from cameras and lenses, to wireless production and lighting grip.

That means you can use the included studio setup as a base, then add extra production kit depending on the needs of your shoot.

Do I need to provide my own content for the LED wall?

Yes, we have a library of existing static content that can be used within the space, but do not source or supply custom content to be used within the studio rental cost.

If you’re not sure what you need, we can help. Whether it’s video content or a custom virtual background for the LED wall, our team can support you and talk you through the best setup for your shoot, and provide a quote if you need something bespoke created.

What if i've never used virtual production before?

We recommend some experience with LED volumes and virtual production for dry-hire. If you're new to the tech, we strongly suggest booking a pre-light day or a studio operator during your session to familiarise yourself with the LED wall, lighting, and control system. This helps ensure your shoot runs smoothly!

Can someone from the studio help during my session?

Yes, a studio operator can be booked to help operate the LED wall and lighting control. Please note, this does not include creating or sourcing content for the screen, so any visuals or media should be provided in advance. We'll discuss your shoot beforehand to ensure it runs correctly.

What prep is needed for my booking?

If you're new to virtual production or your shoot is complex, whether that's advanced 3D backdrops or you're working with talent, we recommend booking a half-day pre-light session. This gives you time to test your content on the LED wall, set up your lighting, and make sure everything runs smoothly once the cameras start rolling.

For simpler productions with static backgrounds, this may not be necessary.

Is there a minimum booking length?

Due to setup requirements for the LED wall, virtual content, and lighting, our minimim booking is 4 hours, with options for either a half-day (4 hours) or a full-day (8 hours).