1. Membership Overview

UPL Studios memberships provide access to recurring monthly credits which may be used against eligible services and studio bookings.

Memberships may be purchased on:

• monthly rolling terms;
• 6 month commitments;
• 12 month commitments.

Minimum commitment period: 3 months.

2. Billing

• Membership fees are billed in advance at the beginning of each billing cycle.
• Memberships renew automatically unless cancelled in accordance with these Terms.
• Failed payments may result in immediate suspension of:
  • access;
  • bookings;
  • studio usage;
  • membership benefits.

3. Credits

• Credits are allocated monthly based on membership tier.
• Credits are internal booking units only and are not cash equivalents.
• Credits may be used across eligible services.
• Credits roll over between billing periods.
• Credits are non-refundable and non-transferable.

4. Additional Usage

Where members exceed their available credit balance:

• additional usage may be charged automatically;
• additional services may be charged at applicable member pricing.

5. Downgrades & Cancellation

• Membership downgrades take effect at the end of the applicable commitment period.
• Monthly members may downgrade or cancel effective from the next billing cycle.
• Fixed-term members may downgrade or cancel at the end of their agreed term.
• Credits remaining after cancellation may remain attached to the account subject to inactivity policies.

6. Suspension & Termination

We may suspend or terminate memberships for:

• failed payments;
• chargebacks;
• abuse;
• misconduct;
• breaches of Terms;
• unlawful activity.